Workers at the center

We promote Human Rights and the most stringent labour standards in the factories we work with in the world.

Inditex strives to make sure the most stringent labour standards are upheld and safeguarded in the factories we work with in 50 different markets with different sociocultural realities.

By the same token, we want them to be vessels for the promotion of human rights.

To that end we create programmes to ensure the well-being of the more than 2 million people working in our supply chain.

The strategy covers 100% of our suppliers and their workers, prioritised on the basis of each cluster's and community's specific needs and exhaustive analysis of local realities, strengths and areas for improvement.

Having analysed the results of our Compliance Programme, we design projects to reinforce the following seven lines of initiative:

  • Living wages: facilitating that workers in the supply chain earn living wages. 
  • Gender, diversity and inclusion: promoting that all women in the supply chain benefit from the best conditions and opportunities, while promoting gender equality in a cross cutting-manner, and creating a diverse, safe and inclusive work environment, as it is the case of the exhaustive actions that Inditex is undertaking to fight against the illegal practice of Sumangali in India as well as other actions developed in the country to foster women empowerment. .
  • Occupational health and safety: guaranteeing that workers in the supply chain are protected against risks to their occupational health, safety and well-being, as shown in the Bangladesh case
  • Protection of migrants: ensuring that the rights of refugees and migrants are upheld and that a decent workplace is provided in factories, supporting cohesion, as developed in Turkey to protect the rights and prevent exploitation of Syrian refugees or in Brazil.
  • Social protection: enabling the well-being of happy and healthy workers in the supply chain.
  • Protection of labour rights in the production of raw materials: improving the human and labour rights of the workers in the supply chain of raw materials through proactive actions in terms of the workplace, the community and industry.
  • Worker participation: developing and improving social dialogue to achieve mature industrial relations and to promote worker satisfaction. Our Joint Turkey Programme is a working example of how our agreement with IndustriALL, the international trade union federation, can operate successfully in the field.