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Our suppliers

Our priority is people: we protect workers' human rights across all the suppliers and manufacturers making our garments.

Our sustainable business model benefits the development of our suppliers and manufacturers, which grow and improve in parallel with the company, and generates a positive economic impact in many countries. At Inditex we embrace the never-ending challenge of guaranteeing the sustainability of our business. Our priority is creating value for people.

All of our suppliers and manufacturers must comply with the stringent requirements stipulated in our Code of Conduct for Manufacturers and Suppliers, which has been the cornerstone of our sustainability pledge since 2001.

Code of Conduct for Manufacturers and SuppliersPDF, 70Kb

This Code outlines our exacting standards for responsible management, which prioritise the protection of human rights and the promotion of international labour conventions. 

 

We constantly help our suppliers in cooperation with our main stakeholders

More than 3,000 professionals from our Social Sustainability division (composed of both in-house experts and professionals from internationally-reputed external firms) provide training to all our suppliers and manufacturers around the world so that they are familiar with and know how to apply our Code requirements. By means of rigorous and frequent audits and checks, we ensure compliance with these requirements and help raise standards when required.

This process of constant scrutiny and training is further bolstered by our long-term relationships with other stakeholders such as employer associations, non-profit organisations, regulators, governments and unions. With regard to the latter we would like to highlight our Global Framework Agreement with the IndustriALL Global Union, which represents more than 50 million workers affiliated with nearly 600 unions all over the world.

All of these initiatives are outlined in further detail in our 2014–2018 Strategic Plan for a Stable and Sustainable Supply Chain, which essentially pursues delivery of the UN Guiding Principles on Business and Human Rights, the International Labour Organisation (ILO) standards and the recommendations issued by the Ethical Trading Initiative (ETI) and IndustriAll Global Union. 

1,824

Suppliers

Of these, 89% have been ranked with the highest ratings of compliance with our Code of Conduct for Manufacturers and Suppliers.  

7,210

Factories

With the aim of continuously help them to improve, last year we developed 11,247 audits in these production centers.

57%

Factories in proximity

Most of the factories we work with are located close to our headquarters, mainly in Spain, Portugal, Morocco and Turkey.

53

Markets with suppliers

We work with suppliers from so many markets with regards to their textile specialisation.
 
12 local dialogue platforms or 'clusters'

In order to ensure that our suppliers' business activities have a positive impact on their communities, we cooperate with local stakeholders.

Specifically, we join forces with unions, non-governmental organisations (NGOs), worker associations, governments, international customers and civilian associations in order to foster engagement with our suppliers and manufacturers.

This work is articulated around our 12 clusters. These clusters are defined as areas of cooperation created with the aim of promoting a sustainable production environment within a core geographic region to facilitate development of Inditex's business model, framed by strict compliance with fundamental labour rights.

We currently have clusters in Spain, Portugal, Morocco, Turkey, India, Pakistan, Bangladesh, Vietnam, Cambodia, China, Brazil and Argentina; they encompass over 95% of our production chain and help ensure our social compliance and labour standards are applied locally. This map provides the main data for all of these individually.